Shipping Policy

Important Notice: Temporary Delays in Fulfilling Your Orders Due to Warehouse Refit. 

We want to keep you in the loop about a slight change in our operations. We believe in transparency and keeping our valued customers informed, which is why we'd like to let you know that we're having a warehouse refit from October 19th to October 30th. During this period, we'll be temporarily unable to fulfil any new orders.

What Does This Mean for You?
Rest assured, we value your support and patronage immensely. We understand how important gym fits are. If you place an order on our website between October 19th and October 30th, please be aware that fulfilment will resume from the week commencing October 30th.

Shipping Timelines:
Our dedicated team will work tirelessly to ensure that all orders placed during this period will be prepared and shipped as promptly as possible. Our aim is to have all these orders dispatched by November 3rd, so you can enjoy your new fits without much delay.

Thank you for your understanding and continued support during this time. We can't wait to be back, ready to serve you better than ever!

Shipping Policy

• At Machine Fitness we aim to dispatch all orders placed before 12:00 PM GMT on the same working day. Exceptions include orders made on weekends (Friday-Sunday) or UK bank holidays. All orders made on Friday-Sunday and bank holidays will be dispatched on the next working day.
• Due to social distancing regulations within our warehouse, orders may take slightly longer than normal to reach you. You will receive tracking details once your order is prepared.
• You will receive an email confirmation to the email address provided on your order when the order has been dispatched. If you have selected a tracked method of shipping your tracking number will also be supplied.
• All orders are dispatched through Royal Mail. On some occasions, alternative methods may be used and you will be notified by Machine Fitness if an alternative method is to be provided.
• All International orders are forwarded on to your National Postal Services once they have been shipped overseas.
  
  Please note we accept no responsibility for any packages that are not received due to customer error, such as inputting the incorrect/incomplete address details. We recommend you review your order when it is placed to ensure the correct details are inputted before submitting your order.
  If you require a change of details please email us immediately after placing your order at :
  
  contactus@machine-fitness.com
  
  We will do our best to amend the order details before shipping.
  
  Estimated Delivery Times (from day of dispatch)
  
  

  United Kingdom:

• RM 24 Signed For Delivery : 1-2 Working Days

• RM 48 Standard Delivery : 2-3 Working Days

• United Kingdom : Next Day Special Delivery : By 1pm the next working (Order before 12pm for same day dispatch, Orders placed after 12pm Friday will be dispatched on the next working day.)
  
  European Tracked: 5-10 Working Days
  European Standard: 7-14 Working Days
  Non-EU Tracked: 5-10 Working Days
  Non-EU Standard: 7-14 Working Days
  South America: On average 2-3 weeks
  

  Please note these times are estimated some orders may arrive after the times stated above due to reasons out of our control. Please allow 5 extra working days before contacting us. (Working days are Mon-Fri)

• Shipping Costs

  United Kingdom: 48hr - £2.99
  United Kingdom: 24hr Signed For - £3.99
  United Kingdom: Next Day Special Delivery - £8.99
  European Tracked: £11.99
  European Standard: £5.99
  Non-EU Tracked: £11.99
  Non-EU Standard: £5.99
  
   Please note: Machine Fitness do not accept responsibility for orders lost in the post when the 'standard' shipping option is chosen. 
  
  Orders placed during the free shipping offer period are only valid on standard shipping methods (48Hr UK, Standard EU, Standard Non-EU). Any increased services selected for free shipping will be downgraded to standard shipping at the time of dispatch.
  
  

• Customs and Import Fees
  
  Customs and Import Fees are not applicable to UK orders. 
  For more information on customs and import fees for international deliveries please click here